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Support

The Key to Technical Support and more

The Annual Maintenance and Service Agreement (AMSA) is our contract with our customers for technical support plus many other benefits (including free same-platform upgrades). ICPA's unlimited support begins with your purchase. The first three months of technical support are free and can be renewed for a reasonable annual fee.

You will be sent monthly reminder notices starting three months before your AMSA expiration date to give you plenty of time to renew. Keeping AMSA current will allow uninterrupted support and ensure that your upgrades are automatically made available to you.

 


Annual Maintenance & Service Agreement | Knowledge Base | Web Based Training
Current Versions | Customer Benefits


ICPA Support:
Annual Maintenance &
Service Agreement

Knowledge Base
Web Based Training
AICE!/QTrendz Class
Respond Class
HW Requirements

Current Versions
Customer Benefits

Toll Free
Technical Support:
1-800-426-8015
Option 4

E-mail Support:
AICE@icpa.net
Respond@icpa.net
Redbat@icpa.net


ICPA, Inc.
515 South Capital of
Texas Highway,
Suite 240
Austin, TX 78746-4305


“I can’t say enough about the technical support. Staff can simulate any problem and help with speedy resolution!”

Jeanette Daniel
Henrico Doctors Hospital
Richmond, VA

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515 South Capital of Texas Highway, Suite 240 • Austin, Texas 78746-4305